Policies at Gma Bee's Closet
Things You Need to Know
At Gma Bee's Closet, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
Return Policies
Pre-Made Items
If for any reason you are not satisfied with your item, we offer free returns up to 7 days after you receive your item. Please be sure to check your item carefully upon receipt and let us know if there is a problem as soon as possible so that we can work with you on a return or exchange.
Custom-Made Items
We can return fabrics to you with the following conditions. We will meet with customers several times during the design phase for your quilt to ensure your quilt is made as agreed. Once, a design is agreed upon and contract signed, we cannot guarantee that your fabrics can be returned to you in tact, as we may have already begun cutting your fabrics. Small changes in the finish may be made after cutting begins, but not in the design.
Once you receive your quilt, we will guarantee our workmanship for one year. If anything occurs during that time, you may send your quilt back free of charge, and we will fix it.
Privacy Policy
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing address].